24. External agencies: Whether or not the School decides to refer a particular complaint to the SSD or the police, the parents and pupil will be informed in writing of their right to make their own complaint or referral to the Social Services Department or the Child Protection Unit of the police and will be provided with contact names, addresses and telephone numbers, as appropriate.Remember, this is a policy which has supposedly been changed by the school to be "fully compliant" with regulatory requirements described in the ISI report, which required that "no case of substance is investigate and dealt with under the school’s internal procedures". But this paragraph remains, which suggests that a complaint about a child protection matter made presumably a by a pupil or his parents may not be referred by the school to Social Services.
25. Monitoring of Low Level Child Protection Concerns in SchoolNow, I do accept that there can be cases where a teacher quite properly brings a vague concern to the Designated Teacher - for instance a change in behaviour of a child which might conceivably be an indication of abuse but may well have a perfectly innocent explanation. Some degree of judgement does have to be exercised in deciding whether and when to make a referral. But this paragraph goes way beyond that. This paragraph talks about concerns about the designated teacher, and from the context it is clear that the paragraph also applies to concerns about other members of staff. If there is a concern which is sufficiently specific that it is about a particular member of staff, then it is unlikely that by the ISI's requirement such a case is appropriate to be managed internally within the school.
All concerns a teacher has regarding a child protection issue must be discussed with the Designated Teacher (with the exception of concerns about the Designated Teacher, where the Headmaster should be approached instead). There may be insufficient grounds or evidence to suggest referral to an outside agency. However, it must be stressed that this is not sufficient reason to ignore a concern. In case of doubt the Designated Teacher will contact either the duty social worker or the duty education welfare/social worker/LADO to seek clarification on what action should be taken.
And yet this paragraph remains, with only minor changes relative to the September 2009 version of the policy. "Fully compliant"? I don't think so.